Unified Communications
Russell Bach
- Total activity 14
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Activity overview
Latest activity by Russell Bach-
Russell Bach commented,
The above solution is not practical as the sender cannot get access to the receivers settings to turn off "Disable send Re-Invite after fax tone detected" ( The receiver wants to preferentially tra...
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Russell Bach commented,
It would appear that if a contact is entered into the PBX phonebook the the problem is solved and the default contact update interval on the Fanvil is 720 mins. So 'Upgrade failed" occurs if the PB...
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Russell Bach commented,
forwarded the device log from fanvil handset - log was left running for 24hrs after firmware upgrade. looks as though it cant find the fanvil.xml file and causes "upgrade failed" when auotprovision...
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Russell Bach commented,
Am trying to mimic a previous install to minimise the transition experience. Unfortunately the modern IP PBX systems are often targeted at call centre setups, In a SMB the agents /receptionists mul...
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Russell Bach commented,
Gone ahead and upgraded Yeastar FW to 30.13.0.34 , But Fanvil X5U and Fanvil X6U FW 2.0.3 - still experiencing "Upgrade Failed" after intitial autoprovisioning and about every hr after "downloadin...
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Russell Bach commented,
Latest FW 30.13.0.34 14th May 2020 - has ability to change uaCSTA status via PBX rather than have to disable via Fanvil Phones. Also the annoying "Upgrade failed" has been removed every time auto ...
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Russell Bach created a post,
Queue, Periodic Announcement - increase frequency to less than 60 secs?
This was raised thru this forum by a user in June 2019 with no comments. The issue still exists in S20 FW 30.13.0.30 When creating a new Queue, Caller Experience Settings, Periodic Announcements, ...
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Russell Bach created a post,
Setup Queue - mute or limit incoming ring when queue being attended to.
Have S20 and fanvil handsets Set up IVR with key presses to queues with introduction and repeating prompt Ext 1001 and 1002 have been setup as static agents in the queue. Ext 1001 and 1002 are han...
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Russell Bach commented,
Can confirm that the newly available FW for Fanvil X5U and X6U (2.0.3) allows outgoing calls when using the Yeastar S20 (30.13.0.30) - thank you for addressing the issue promptly and pushing Fan...
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Russell Bach created a post,
uaCSTA enabled after autoprovision - outbound call failure
First time user of Yeastar IP PBX and am setting up new S20 with Fanvil X5U and X6U handsets. Early on used default autoprovisioning fanvil template after configuration wizard added sip trunk and...