Puiatti
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Activity overview
Latest activity by Puiatti-
Puiatti commented,
My apologize, maybe my prblem is that I have never used queues, but I don't understand how to use your suggestions. Now I have IVR with 3 options that answer calls. You are telling me that I can se...
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Puiatti commented,
No, the request is only for external calls.They know what to if they receive a call.My problem can be solved even with return to IVR prompt
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Puiatti commented,
Now you lose the call, the request is to avoid losing the call. I hope they implement it.
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Puiatti created a post,
NOT LOOSE THE CALL after dial a correct IVR option without answer
The problem is when the wanted person is out and we don't want to loose call. I'd like to have an event in IVR keypress event to don't loose a call that have no answer after a correct IVR dial. Cou...