Unified Communications
Nicola Mantovan
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Activity overview
Latest activity by Nicola Mantovan-
Nicola Mantovan commented,
Are the calls stored in the CDR?
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Nicola Mantovan created a post,
Minimize LINKUS window
It would be very useful to minimize the LINKUS interface so as not to disturb the standard operation. Ideally, the window would open when a call arrives.
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Nicola Mantovan commented,
In some cases, the provider requests that speed negotiation be disabled as it could cause problems. Configuring the LAN port as Fast can be useful in this case.
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Nicola Mantovan commented,
Hello We have a problem with TG100 email to SMS function. POP3 is OK When we send an email with the subject Subject;port:1;num:3357326056 PROVA INVIO SMS DA EMAIl It doesn't work. Here are the sms...
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Nicola Mantovan commented,
Hello today the S50 PBX serial number 369284523797 Firmware 30.13.0.15 LINKUS 2.6.10 doesn't connect to LCS. We tried to deactivate and reactivate linkus server and for a while it works and th...
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Nicola Mantovan commented,
Video collaboration is one of the main customer request.
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Nicola Mantovan commented,
Many installers are asking for this feature which would allow access to the configuration of phones, NAS, DECT cordless phones without the need to activate Teamviewer
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Nicola Mantovan commented,
Hi Amber Yes in a customer support scenario, each agent is a member of multiple queues and therefore when an agent is freed, the system must assign him the call that has more priority than the othe...
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Nicola Mantovan created a post,
Queues weight
If an agent is a member of multiple queues, calls from higher-weight queues are connected first. For example, you might give an emergency queue higher weight.