
Tonnie Feng
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Articles
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How to Understand Inband Progress Option
In some scenarios of outbound call, there is no ringback tone when calling a specific operator and this might be thought as a failed call. In Yeastar S-Series PBX, there is "Inband Progress" option...
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How to remove sips header in TLS protocol packet
Description With TLS protocol, Yeastar P-Series IPPBX will send sips header in some packet, it's possible not to be accepted by particular sip operator and cause failing sip registration or call dr...
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How to integrate WombatDialer with Yeastar P-Series IPPBX
Description WombatDialer is an auto dialer tool, it improves your call center campaigns with automatic dialing, queue recalls functions, call forwarding options, and different dialing modes includi...
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How To Login the API of Yeastar P-Series PBX
Description Yeastar apidemo software is only available for Yeastar S-Series PBX, it no longer supports Yeastar P-Series PBX, we suggest postman software to test Yeastar P-Series PBX API feature. Th...
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Checklists and required proof for hardware issue
Description This article provides checklists for hardware issue and post required proof accordingly if issue persists. Cases 1. Cannot power on device/No power hint on device Try other power co...
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Checklist for linkus audio quality issue
A checklist link for linkus audio quality issue, it is in Q&A style and may help users to examine and solve problems without searching Yeastar support. Jab here to start checklist.
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Safari browser cannot establish call in web client
Description As safari browser on MAC system is not so friendly to webrtc functionality, it doesn't work quite well with webrtc compatibility, so always if trying safari browser to log in web client...
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Why cannot access web if public IP address is configured?
Description Yeastar S-Series IPPBX supports public IP address for network configuration. Before public IP address is applied, please go to System - Security - Service - Web Access Control, in the d...
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Different FQDN functionality in Yeastar S-Series IPPBX and P-Series IPPBX
Description In new firmware of Yeastar S-Series IPPBX, FQDN feature is available with LCS Pro plan. There are some differences in the implementation of FQDN domain between Yeastar S-Series IPPBX an...
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Why linkus app doesn't receive calls in background mode(Theoretical analysis)
Introduction This article will illustrate push mechanism for mobile linkus app when it is in background and mainly share checklists for the problem why linkus app doesn't receive calls after it g...