Unified Communications
Tonnie Feng
- Total activity 204
- Last activity
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Activity overview
Latest activity by Tonnie Feng-
Tonnie Feng created an article,
FAQ for system activation, server migration and license renew issue on Yeastar P-Series PBX
Description This article shares frequently-asked questions about system activation, server migration and license renew for P-Series Software and recommended solutions. 1. Why it's failed to activ...
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Tonnie Feng created an article,
How to receive call event by postman in Yeastar P-Series PBX
Description This article shares how to capture call event by postman software for Yeastar P-Series PBX. Preconditions 1, API is enabled in Yeastar P-Series PBX. 2, Extension or Trunk status monitor...
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Tonnie Feng created an article,
How to check mobile linkus user who is in background from admin portal
Description In some particular moment, for troubleshooting purpose, pbx administrator has to understand which extension is available by registered status in admin portal. A known case is while mobi...
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Tonnie Feng created an article,
How to remove prefix country code from caller number in sip2bri case
Description There is such scenario: A customer is using a TB200 registered to a SIP Provider and connected to BRI ports of a 3rd party pbx. The SIP Provider always sends the Caller ID number with t...
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Tonnie Feng created an article,
How To Login the API of Yeastar P-Series PBX
Description Yeastar apidemo software is only available for Yeastar S-Series PBX, it no longer supports Yeastar P-Series PBX, we suggest postman software to test Yeastar P-Series PBX API feature. Th...
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Tonnie Feng created an article,
How to change sips to sip in SIP headers with TLS protocol
Description In some case to work with some particular sip vendor, it is required to change sips to sip in INVITE packet. This article shares the solution on how to achieve it by custom change in ss...
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Tonnie Feng created an article,
Checklists and required proof for hardware issue
Description This article provides checklists for hardware issue and post required proof accordingly if issue persists. Cases 1. Cannot power on device/No power hint on device Try other power co...
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Tonnie Feng created an article,
How to understand miss call value in queue panel and agent missed call activity in call report
Description There are various parameters in queue panel which might cause confusion for queue manager or agent, this article will take some real cases to decipher typical parameters in queue pane...
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Tonnie Feng created an article,
How to disable auto recording for outbound call or inbound call
Description In some particular situation, customers need take auto recording for only inbound or outbound calls, right now Yeastar pbx will take recording for calls in both directions, this artic...
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Tonnie Feng created an article,
Why linkus app doesn't receive calls when in background mode
A checklist link for why linkus app doesn't receive calls in background mode, it is in Q&A style and may help users to examine and solve problems without searching Yeastar support. Jab here to sta...