Eric Jiang
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Latest activity by Eric Jiang-
Eric Jiang commented,
Hi Ivan, Is this use to ask CRM to pop-up the incoming call notification?
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Eric Jiang commented,
Hi Chad, I suggest you to submit a ticket for this issue. support engineer will help you check further.
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Eric Jiang commented,
Hi Jose, Firmware 91.3.0.3 is for TG V3 which the hardware is different with your TG800. You cannot upgrade to 91.3.0.3 it may cause system crash.
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Eric Jiang commented,
Hi Technical7, We will have click to call Chrome Extension for Linkus Desktop also hot key feature to help you grab the number on there app. Plan to release it on December.
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Eric Jiang commented,
Hi Stefano, Good day. I know it's been a long time but still want to know more about the requirement. May I know why do you need to add PIN list for IVR? The PIN is just for internal call redirecti...
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Eric Jiang commented,
Hi alejandro, Ok, thank you very much for the details. Currently, we don't have plan to add WebRTC to S-Series. Do you test the WebRTC feature on our CloudPBX? If the CloudPBX is working for you it...
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Eric Jiang commented,
Hi Alena, You can set the ringing device to the speaker on Linkus desktop. Settings > Audio > Ringing
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Eric Jiang commented,
Hi alejandro, May I know the scenario you need for WebRTC on S-Series?
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Eric Jiang commented,
Hi Dadan, May I know why do you have duplicate user in one conference room?
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Eric Jiang created an article,
The Technology to Help the Voice Quality in VoIP
In practical, customer may have different network environment, we will introduce some technologies here that may help you overcome the voice quality issue. QoS Tos and Cos are just the mark mechani...