Eric Jiang

1. Community
2. General Discussion
3. Voice Mail greeting timer

Hi Andrew, OK. I will help to submit this requirement to the PM.

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• Eric Jiang
• Created December 25, 2019 07:12
• 0 votes

1. Community
2. Feature Requests
3. Linkus: 3-rd party link open contacts

Hi Ivan,   Is this use to ask CRM to pop-up the incoming call notification?

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• Eric Jiang
• Created December 05, 2019 02:45
• 0 votes

1. Community
2. General Discussion
3. SIP status 403 Foridden when calling an international number 0044

Hi Chad,   I suggest you to submit a ticket for this issue. support engineer will help you check further.

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• Eric Jiang
• Created November 28, 2019 05:05
• 0 votes

1. Community
2. General Discussion
3. TG 800 FRIMWARE - Hardware Version: V1.30 UPDATE

Hi Jose, Firmware 91.3.0.3 is for TG V3 which the hardware is different with your TG800. You cannot upgrade to 91.3.0.3 it may cause system crash.

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• Eric Jiang
• Created November 28, 2019 05:04
• 0 votes

1. Community
2. Feature Requests
3. Web-Click Dial Function for the Linkus Desktop Client

Hi Technical7, We will have click to call Chrome Extension for Linkus Desktop also hot key feature to help you grab the number on there app. Plan to release it on December.

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• Eric Jiang
• Created November 14, 2019 06:32
• 0 votes

1. Community
2. Feature Requests
3. Pin code for inbound calls

Hi Stefano, Good day. I know it's been a long time but still want to know more about the requirement. May I know why do you need to add PIN list for IVR? The PIN is just for internal call redirecti...

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• Eric Jiang
• Created November 13, 2019 03:12
• 0 votes

1. Community
2. Feature Requests
3. WebRTC support for S-Series PBX

Hi alejandro, Ok, thank you very much for the details. Currently, we don't have plan to add WebRTC to S-Series. Do you test the WebRTC feature on our CloudPBX? If the CloudPBX is working for you it...

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• Eric Jiang
• Created November 13, 2019 03:08
• 0 votes

1. Community
2. Feature Requests
3. Linkus desktop: Make calls ring on both headset and computer speakers

Hi Alena, You can set the ringing device to the speaker on Linkus desktop. Settings > Audio > Ringing

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• Eric Jiang
• Created November 13, 2019 02:34
• 0 votes

1. Community
2. Feature Requests
3. WebRTC support for S-Series PBX

Hi alejandro, May I know the scenario you need for WebRTC on S-Series?

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• Eric Jiang
• Created November 11, 2019 06:02
• 0 votes

1. Community
2. Feature Requests
3. Automatically remove user duplicates in conference rooms

Hi Dadan, May I know why do you have duplicate user in one conference room?

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• Eric Jiang
• Created August 30, 2019 01:52
• 0 votes