Eric Jiang
- Total activity 99
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Activity overview
Latest activity by Eric Jiang-
Eric Jiang commented,
Hi Gregery, We don't support joining the video conference from the mobile phone.
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Eric Jiang commented,
Hi Paul, We design like that because the user password is private and the admin cannot see it but can reset it. We will implement the LDAP but I don't have the exact time right now.
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Eric Jiang commented,
Hi Emre, Thanks for the details. This will definitely have a better experience when configuring the IP address, I will submit it to the PM.
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Eric Jiang commented,
Hi Hassan, We don't remove it forever, just need to re-design the feature and the plan is to release it in Q3
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Eric Jiang commented,
Hi JC, Is the DID pattern correct? Can you try with X. or +. to test?
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Eric Jiang commented,
Hi Andrew, P series does not support it currently I suggest to try with the Web Client which you can see all the presence status there.
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Eric Jiang commented,
Hi Simeon, We will add it back in the next version, it will be released in April.
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Eric Jiang commented,
Hi Emre, May I know more details about this issue? TA Gateways is accepting wrong subnet mask and gateway. After the configuration applied, device becoming network unreachable.
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Eric Jiang commented,
Hi Khaya, It looks like a configuration issue, do you check the outbound route? Is the dial pattern correct or does the extension have permission to use the outbound route?
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Eric Jiang commented,
Hi Attie, I suggest you submit a ticket for this issue and our agents will help to check.