Eric Jiang

Total activity 432
Last activity October 22, 2021 11:13
Member since June 20, 2018 06:08

Following 0 users
Followed by 5 users
Votes 1
Subscriptions 196

Activity overview

Latest activity by Eric Jiang

Eric Jiang commented, October 22, 2021 11:13
Hi MG, you can try to put the two extension to the ringgroup and forward calls to that ringgroup.
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- Eric Jiang
- Created October 22, 2021 11:13
- 0 votes
Eric Jiang commented, October 22, 2021 09:02
Just change the queue number to 0 when you created it?
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- Eric Jiang
- Created October 22, 2021 09:02
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Eric Jiang commented, October 22, 2021 08:55
Hi Alex, what number do you want to dial from phone and what number do you want PBX send to the provider, can you take an example?
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- Eric Jiang
- Created October 22, 2021 08:55
- 0 votes
Eric Jiang commented, October 20, 2021 10:10
Hi Tony, Are you able to receive the email from our zendesk? I have created a ticket and we can discuss there directly. We can arrange a time and you upgrade the PBX we standby.
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- Eric Jiang
- Created October 20, 2021 10:10
- 0 votes
Eric Jiang commented, October 20, 2021 02:49
Hi Thomas, It has nothing to do with the Asterisk version. I will create a ticket for you, please provide the topology and the pcap file for us to check.
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- Eric Jiang
- Created October 20, 2021 02:49
- 0 votes
Eric Jiang commented, October 20, 2021 02:40
Hi Tony, You can't stay in the 30.4.0.75 forever, do you have a ticket ID that I can check for the linkus issue?
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- Eric Jiang
- Created October 20, 2021 02:40
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Eric Jiang commented, October 19, 2021 10:51
Hi Tony, I have created a ticket for you and will provide a firmware to break the restriction.
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- Eric Jiang
- Created October 19, 2021 10:51
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Eric Jiang commented, October 19, 2021 02:52
OK, cool thanks for the update. the DID number depends on the request line in the sip invite message send from the provider.
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- Eric Jiang
- Created October 19, 2021 02:52
- 0 votes
Eric Jiang commented, October 13, 2021 11:16
Hi Adam, I want to know why do you need this feature, is it too noisy when multiple devices ring at the same time?
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- Eric Jiang
- Created October 13, 2021 11:16
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Eric Jiang commented, October 13, 2021 08:24
Hi Adam, Currently, we don't support it, may I know the user scenario?
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- Eric Jiang
- Created October 13, 2021 08:24
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