Blake Richardson
- Total activity 18
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Activity overview
Latest activity by Blake Richardson-
Blake Richardson created a post,
[ Call Report ] Reports attached to email
It would be nice to have the option to have reports attached to the email rather than just a link to download them. We use a generic email for reports and having to open the email, click on the l...
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Blake Richardson created a post,
Set destination for holidays
It would be useful if I could create holidays for specific days and be able to forward calls to a specific destination rather than the only option being a prompt. We have multiple staff that pro...
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Blake Richardson commented,
Eric YES!!!! That is exactly what I would like as well. Current option is very limited.
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Blake Richardson created a post,
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Blake Richardson created a post,
Ring Strategy support manual order for queues
When adding both dynamic and static users to a queue you have the ability to order them. I would like to be able to set the ring strategy order manually. For example I have senior staff starting...