Call forward not working for group calls

Emre

August 01, 2022 08:48

None

Hello,

When a user goes holiday, enables "forward all" on IP phone or Linkus client. But group calls are not forwarding, only direct extension calls are forwarding properly.

Some vendors have an option in extension groups settings like: "allow forwarding for group calls"

What is the solution on Yeastar for this case?

Thanks

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1 comment

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Eric Jiang August 02, 2022 00:52

Hi Emre,

Don't use feature code to enable the call forwarding for PBX extension, use the call forwarding feature in the IP phone itself which will send '302 move temporary' to the PBX to forward the calls.

Add an option 'allow forwarding for group calls' is a good idea, do you need to forward calls in a queue?

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