Hi there,
Is there a way to analyze queue waiting times?
I mean i'm looking for details how long callers have to wait in queue.
greets from Berlin
Hi there,
Is there a way to analyze queue waiting times?
I mean i'm looking for details how long callers have to wait in queue.
greets from Berlin
Hi Marcel, for S series PBX you can check the Queuemetrics integration and our new P series PBX support that directly.
https://help.yeastar.com/en/p-series/administrator-guide/call-center-reports-overview.html