Hi there,
Is there a way to analyze queue waiting times?
I mean i'm looking for details how long callers have to wait in queue.
greets from Berlin
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Eric Jiang Hi Marcel, for S series PBX you can check the Queuemetrics integration and our new P series PBX support that directly.
https://help.yeastar.com/en/p-series/administrator-guide/call-center-reports-overview.html
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