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Unable to place outgoing calls

Hi all,

on a system S412 (Fw version 30.14.0.23) sometimes the extensions (indipendently that be FXS or IP) are unable to place outgoing calls, the system has 2 BRI trunks connected both configured Point to Multipoint and when the users has the issue the trunks seems work fine because the incoming calls comes however.

Can I start and leave started a log session to check the reason of this when it happen?

P.S.:
In the maintenance menù I've the list of failed calls

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