Automatic answering of calls

Hi team,

could you help to know if you can processed feature as the following:

Automatic answering calls after ringing for about 5 sec if there are any agent available

and actually I'm not intending the Callback feature, because this will answer the callee, and recall him when there are any available agent, what I intended that without needing to pickup the receiving call, the call should be answered and picked up by any of available agents ,depending which agents is available and ring strategy. 

1 comment

Please sign in to leave a comment.