【Call Center】【Queue】Agent auto pause

【related features】

Queue Panel/ Queue/Call Center


Planned, but not sure when can it be implemented

【customer’s idea】

After the Agent forgets to Pause himself, it may cause a certain number of calls to Miss. After Missing a certain number of calls, the system should Pause them to avoid bringing bad experience to the caller.


If you are also interested in this new feature, please vote;

If you think there is a better solution, please leave a comment below.


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