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Problem with outbound calls on s20 through TG400

Jack Kalenga

June 28, 2022 14:38

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Hi yeastar support,

I'm Jack, and i'm using yeastar products, s20 & TG400. when i installed the equipments, i was able to make and receive calls. but since two days, when i try to make outbound calls, i receive this error notification:"the dialed number is incorrect". i precise that i have put any restriction on outband calls.

what can i do to resolve this issue? my TG version is V3

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1 comment

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  Chris June 29, 2022 02:33

  Hi Jack,

  Already created a ticket for you, our agent will help you solve that problem.

  Next time if you have any issue, you can submit a ticket via the following link, then you can get faster response.

  https://support.yeastar.com/hc/en-us/requests/new