Zoho CRM Call Log Extension Information

Philipp Seiz

June 17, 2022 07:17

None

We are using our Yeastar P560 with Zoho CRM, in the Call log is only registered that there was an extension call and the information from the caller, but not who was called.

So it would be great to save also the called Extension and the mapped Zoho User. Then a Zoho CRM User can have his missed calls on a dashboard.

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Sean August 31, 2022 07:57

Hi Philipp,

You can find the ‘called to’ number under your Zoho Admin account by clicking on the contact (caller) and going to Closed Activities.

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