【related features】
Call Report
【status】
Not Planned, not sure if there is a wide range of use cases
【customer’s idea】
Repeat numbers – Client? Customers? Personal?
As with so many extensions, it’s very hard to control who phones who. So having a report that could list most dialed numbers per extension would be great.
There are about 2500 calls a day most of them to new clients so technically a number should not be phoned more than 5 times in a month.
The Managers want to be able to detect when someone is abusing the company phones for their own personal use.
A call report is needed I think.
This report will go and count each call that has the same source and destination so that we can filter to see all those with a count of Higher than X
【solution】
Add a new type of call report with below information
[Extension | Dialled number | amount of calls]
If you are also interested in this new feature, please vote;
If you think there is a better solution, please leave a comment below.
