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Yeastar N412 pjsip.conf

Jan Pieter de Boer

February 15, 2022 15:01

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Hello,

We have a Yeastar N412 running on one of out customer site. Now we have a issue with that device, for some reason when i try to configure a setting under PBX -> Advanced Settings -> SIP Settings it will not save the changes.

When i login via the CLI to the Yeastar PBX and check the pjsip.conf file it is empty.

With TCP dump i do see that IP Phones are trying to register, but the system is sending ICMP unreachable as respone. 

It looks like the Asterisk service is not running in a correct state and is loading a empty pjsip.conf file. 

I tried to update the firmware to the same firmware version so that the system would restore the software (System is running on latest firmware). 

Did anyone ever experience a issue like this or does someone have a idea what this could be?

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2 comments

• 0
  
  Eric Jiang February 16, 2022 01:31

  Hi Jan,

  I think there is a hardware issue with your device, the flash cannot store the data or the data will be removed. You can try reset to factory and configure from zero.

• 0
  
  Jan Pieter de Boer February 17, 2022 18:12

  Hi Eric,

  So i tried the factory reset but i am still facing the same issue. We decided to replace the unit with a new S50 PBX. Thank you for the response!