We are having issues with customer who update the PBX to the latest firmware version without the correct firmware steps ( ie: 30.11.x.x to 30.12.x.x ).
Is it possible to add a firmware version check in the update script of the PBX so the end customer can not upgrade the PBX directly to the latest version?
If R&D could add this, it will prevent the PBX configuration from getting corrupted, and the customer does not need to perform a factory reset to solve that issue.
Please forward this request to R&D and update me.
With kinds regards,