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Inquiry of an essential function.

Marco Rebesco

December 08, 2021 16:43

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The S Series lacks an essential feature found in many PBXs. It is not possible to limit the number of incoming calls in a queue. With the possibility to choose whether to drop the excess call or divert it to another queue.

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  Eric Jiang December 15, 2021 02:01

  Hi Marco,

  Sorry reply late, you can use the custom script to modify the number of the calls in the queue.The excess calls will go to the failover destination.