Good afternoon.
Our users some times dial numbers like XXXyyyyyyy without leading "8".
Where XXX is area code and yyyyyyy is 7dig number.
We know that all 10dig numbers must be prepend with "8" so i create route out with dial pattern like "ZXXXXXXXXX" + prepend 8. But it doesnt work. I see in event log records like "Outgoing call failed. Call from "our number" to "XXXyyyyyyy". I dont understand is this dial pattern doesnt match or prepend doesnt work? Pls advice how troubleshoot this
Hi Alex, what number do you want to dial from phone and what number do you want PBX send to the provider, can you take an example?
Sure. User dial for example 4951234567, we need place call to 84951234567
Go to Call Control - (Your) Outbound Routers and make pattern 495XXXXXXX Prepend 8. (eight point)
Надо в Call Control в Outbound Routers сделать Pattern 495XXXXXXX и в Prepend добавить 8. (восемь точка).
Работает это так, чел набирает 495555555 а маршрут добавляет спереди 8 и отправляет это в транк
In prepend field only digits allowed. How you supposed to enter dot? I already write, that pattern ZXXXXXXXXX + prepend 8 was created and this didnt work.
В поле Prepend нельзя ставить ничего кроме цифр, какая еще точка? я уже написал, что шаблон создан ZXXXXXXXXX и добавление 8 и это не срабатывает.
Hi Alex,
You can try the settings below
1. The outbound dial pattern
2. make sure the rule is in the top priority
Unified Communications
