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Multiple number series for queues

Udayanga Wickramasinghe

October 21, 2021 13:38

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Hi,

I need to have  two  different number series for operator queue and Call center queues. Ex. It is always "0" for operator queue and can be "6400-6499" for other queues. How can i make this feature on P series?

//BR

 

Udayanga

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2 comments

• 0
  
  Eric Jiang October 22, 2021 09:02

  Just change the queue number to 0 when you created it?

  

• 0
  
  Udayanga Wickramasinghe October 22, 2021 10:39

  Hi,

  Can create it with "0" but wont allow to dial unless it is defined as queue on the preferences. It has only one entry and occupied for 6400-6499.

  /BR

  Udayanga