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Why there is Call Monitoring codes direct on phone in S-Series and none in P-Series?

Kent Abuan

October 03, 2021 11:24

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Why there is Call Monitoring codes direct on phone in S-Series and none in P-Series?

We are using P-570, the manager wants to barge-in, listen, whisper but we cannot do it using a dial code to our phones with our Yeastar P570.

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  Eric Jiang October 04, 2021 15:06

  Hi Kent,

  Yes, P series can only barg-in from the queue-panel.

  I may help to implement it via the customer script, we are now on national holiday and will be back to work on 8th, I will help to test and update you on that day.