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Call Forwarding to External Mobile Number

Richard Yawe

November 30, 2020 16:53

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We have a Yeastar S300 with 1 SIP Trunk.

When we setup "Call forwarding" to external numbers or even the Mobility Extension features, all calls fail with "Invalid Phone Number".

Any ideas why? Or is this due to setup from the SIP Trunk Provider

 

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2 comments

• -1
  
  Pixy Tse December 02, 2020 08:35

  https://support.yeastar.com/hc/en-us/articles/360053784493-How-to-Forward-Inbound-Call-to-External-Number-Show-the-Originator-Caller-ID 

  Try to check this out.

• 0
  
  Richard Yawe December 02, 2020 16:31

  Thanks I actually followed that article at first. Anyway we solved part of the problem by changing the Diversion settings for the SIP Trunk.