Hi, what are the possibilities to filter incomming calls to IVR or directly to a line? I.e. you have VIP customers with paid support, they have security PIN to go through IVR to a right person.
There is manual, it is rather old. Is it still possible with actual HW PBX series?
https://support.yeastar.com/hc/en-us/articles/217490877-How-to-Setup-Authentication-Password-for-IVR
And how about Cloud PBX, any chance to do something like this? Thanks