Voice mail light always on even when there is not message

Johan Marte

November 12, 2020 16:48

None

Hi,

I'm having issues with a Yeastar S50 and Grandstream GPX2140 phones. The customer is complaining the voice mail light is always on even when the VM is empty.

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Elvis Havale November 13, 2020 12:37

Tried to set up quickly my GXP2140. Hope will help :

After I listen to the voicemail the led stops blinking.

Is the voicemail enabled on the S50 for extension?

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Johan Marte November 13, 2020 12:59

These phones have been working for more 3 years. That is all configured correctly. The issue started happening after the last PBX update.

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Elvis Havale November 13, 2020 13:25

It makes sense now.

Firmware version 30.14.0.67 has "some" bugs and the voicemail issue has been already reported.

You can downgrade ( what I already did after my pbx was unreachable ) to 30.14.0.23 or can wait some days for the next patch/update.

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