Hello,
i have a Pickup Group setup and in the Phone “T48S” i configured visual this.
That is all working fine.
How can i configure the time, in seconds, to delay the audio and visual alerts after the call comes into that group?
Cisco had a paramter for that, i guess yeastar/asterisk also!?
In which config i have to setup this?
Thanks for help.
BR
Perhaps I am not understanding correctly. A call does not go into a pickup group, but rather a pickup group is a group of extensions that have the ability of being able to "pickup/intercept/answer" a call from any of the other members in the group. It is typically used in conjunction with a dial code (*4 is the default code used in the S PBX).
As this function is an on-demand function initiated by the extension owner that wants to answer the call ringing on a different extension, there is no way to initiate a delay of any type once the action is invoked.
I have a "Pickup Group" configured in th S100 PBX
https://support.yeastar.com/hc/en-us/articles/230123288-How-to-Use-Call-Pickup
And on the Phone i enabled the Visuality of Call Pickup
https://support.yeastar.com/hc/en-us/articles/360011195733-Visuality-of-Call-Pickup
So if there comes a Inbound Call to one of the ext in the Pickup Group on the display of the other Phones comes a message and the possibility to pickup the call. Thats fine.
But it should be some delay before the other phones see the Visuality of Call Pickup.
Because i want to give the called person the change to take the call by them self otherwise the others may faster.
Yes, exactly as I indicated and no, there is no possibility to delay in the current implementation.
You can submit a feature request to Yeastar from within the community tab/page (above)
What I see others do is to use a call forward unavailable. The call comes in, reaches the ring timeout and then forwards to a ring group comprised of the other extensions within the group. It may not suit your need, but it is one way of allowing the original destination to answer before the call is made known to the group.
Thanks for you answer.
The problem with call forwarding is that you can not set a differtent ring tone. And so it is to loud in the office. If than all phones ring at the same time. I know i can set to sequencial but that takes to long.
Thats bad so maybe we need to switch back to cisco. But i will try first to submit a feature request.
BR