Direct line number programming.


I have installed an s20 by one of my Voip clients and now the issue is that the client wants to have mobile extensions and the ring in pattern is: First the call comes into the office on the main switchboard and then if not answered after a specific duration then that call must be divereted to the swithcboard lady's mobile extension; the extensions users(all of the phones on site) must be able to press the DND button and have their incoming calls directed to their mobile extension and this works just fine. My problem is that with the switchboard; when the call comes in it rings on both the phone and the mobile extension.

Can somebody please assist. 


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