Trouble with Remote Extension/Linkus/Desktop working together

Using S50, Firmware up to date.

I have outside users (Remote) who have all three installed, yealink phone, desktop and linkus on iphone.

They don't seem to work well and cause the hard phone to randomly stop working and/or stop yealink extention from dialing out.  The yealink phone will stay registered on the phone but not ring, while the iphone will ring.

Additionally, the extension will show status as Unavailable. 

Ring Strategy - Ring First >>Extension, Linkus checked. 

It only works when they get rid of desktop and Linkus and use hard extension only. Then no registration issues.


Please sign in to leave a comment.