Reorder Tone when dialing out

I have a TA800 and I have it registered to my cloud provider.  All is good there.


The issue is when I try and make a call out with the Analog phone I get re-order tone.  The call never even attempts to go to the cloud provider. I have all 8 ports built-in HuntGroup 1.  I have updated the software to 


Any suggestions would be helpful as this is the first one I have tried to install


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