0

CDR Package

Steve LaRocca

May 18, 2020 14:32

None

Follow

I am looking for a CDR package that would be able to track both inbound and outbound calls through queue's.  QueueMetrics dos not have the ability for outbound call tracking with Yeastar.

• Facebook
• Twitter
• LinkedIn

2 comments

• 0
  
  Riddhe M May 20, 2020 08:58

  do you use it for outbound call center? Not sure if yeastar have any plan to add that feature.

• 0
  
  Larry Neblett May 25, 2020 13:42

  You could check - 

  http://www.ctisolutions.biz/index.php/en/pbx/software-for-yeastar-s-series-pbx

   

  Otherwise there are a number of 3rd party call accounting software packages that can parse thru CDR data, but whether or not the hooks are there in any of them to get what you seek is something that you will have to be specific about when discussing with the vendor.