Link US APP

Gregery Armbrust

May 09, 2020 15:38

None

I have a customer that is having issues with the LINK US app registering see below

They are using the LINK US cloud service

I can receive calls on my cell phone with the app but when I try to answer them it says “registering...” at the top and then hangs up. This happens every time so I cannot use the app.

I’m on the latest iOS with the latest new update. Has been happening for about a month now

Any Suggestions

Date Votes

1 comment

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Larry Neblett May 10, 2020 11:21

You should probably submit a ticket, and then indicate if the issue is when using cellular or WiFi and what if the same occurs regardless of which mode is used as it might only be an issue when using one. It may also help to note the cellular carrier in the ticket. Finally, perhaps refreshing the installation on the iOS.

The more info provided, the better the odds for a resolution.

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