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Remote access Linkus and S300

Hi, my name is camilo and this is my first time using Yeastar and linkus with PublicIP

I have this problem, i am trying to call using Linkus at home connected to the yeastar server, when i start a call i have no audio and i dont know why

(I speak spanish and sorry if my english is bad)

First, I am using a Public IP with fortinet, these ports are open

- UDP/8111 (Linkus)

- UDP/5060 (SIP)

- UDP/10000 - 12000 (RTP)

 

I take this log when i tried to call to voicemail (no audio too)

 

-- Added contact 'sip:220@186.11.102.15:38886' to AOR '220' with expiration of 3600 seconds

Contact 220/sip:220@186.11.102.15:38886 has been created

Contact 220/sip:220@186.11.102.15:38886 is now Reachable. RTT: 46.100 msec

Endpoint 220 is now Reachable

== Using SIP RTP Audio TOS bits 184

== Using SIP RTP Audio CoS mark 5

-- Channel (PJSIP/220-00000019) will hangup at 2020-04-14 21:36:13.664 ART.

-- Executing [*2@DLPN_DialPlan220:1] VoiceMailMain("PJSIP/220-00000019", "220@default") in new stack

-- -- lintoilbc_new

[2020-04-14 18:36:14] WARNING[27338][C-00000013]: codec_ilbc.c:770 lintoilbc_new: lintoilbc_new pool->ilbc_pvt_enc[0]
-- -- use count: 1
[2020-04-14 18:36:14] WARNING[27338][C-00000013]: codec_ilbc.c:774 lintoilbc_new: === mode[20] ===

-- <PJSIP/220-00000019> Playing 'vm-password.gsm' (language 'es_LT')

-- -- lintoilbc_new

[2020-04-14 18:36:15] WARNING[27338][C-00000013]: codec_ilbc.c:770 lintoilbc_new: lintoilbc_new pool->ilbc_pvt_enc[0]
-- -- use count: 1
[2020-04-14 18:36:15] WARNING[27338][C-00000013]: codec_ilbc.c:774 lintoilbc_new: === mode[20] ===

== Parsing '/etc/asterisk/pjsip.conf': Found

== Parsing '/etc/asterisk/pjsip_auth.conf': Found

== Parsing '/etc/asterisk/pjsip_wizard.conf': Found

[2020-04-14 18:36:20] WARNING[27338][C-00000013]: app_voicemail.c:12025 vm_authenticate: Unable to read password

-- Executing [h@DLPN_DialPlan220:1] NoOp("PJSIP/220-00000019", "no thing to do") in new stack
-- Executing [h@DLPN_DialPlan220:2] Hangup("PJSIP/220-00000019", "") in new stack

== Spawn extension (DLPN_DialPlan220, h, 2) exited non-zero on 'PJSIP/220-00000019'

 

 

The firewall in Yeastar is open, please help

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