Cloud PBX after a call the app disconnects from cloud. If the user calls from Linkus all is well and they can take inbound calls. However few seconds after the call the app disconnects from cloud.
This is happening on several users. Android works fine
any thoughts would be greatly appreciated
iOS is pretty notorious in this regard as it likes to battery save and maintaining a connection is a drain. You might look into the phone and see if there is a setting you can alter the behavior. Otherwise, submit a ticket to YS support.
It should be a hot issue after the recent firmware and the Linkus app upgrade. See this answer:https://support.yeastar.com/hc/en-us/articles/360046173293
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