Problem SIP trunk between S100 and TVOX

Mike

March 11, 2020 12:54

None

Hello.

The problem appeared after the upgrade of S100 to 30.13.0.15.

There are two PBX, 10.7.1.251 (5XX extensions) and 10.1.1.30 (2XXX extensions). SIP Peer Trunk connects two PBX.

Calls from 5XX to 2XXX are successful.
From 2XXX to 5XX - busy.

pcap from 2505 to 590

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ûÄÄ:INVITE sip:590@10.7.1.251:5060 SIP/2.0
Via: SIP/2.0/UDP 10.1.1.30:5060;branch=z9hG4bK4d152589
Max-Forwards: 70
From: "Curtoni Claudia" <sip:2505@10.1.1.30>;tag=as0ccf2580
To: <sip:590@10.7.1.251:5060>
Contact: <sip:2505@10.1.1.30:5060>
Call-ID: 3cf3bc5550a1319d131eeb530f7deccf@10.1.1.30:5060
CSeq: 102 INVITE
User-Agent: TVox 10.12.4-12274-64
Date: Wed, 11 Mar 2020 08:54:33 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Content-Type: application/sdp
Content-Length: 339

v=0
o=tvox 163578766 163578766 IN IP4 10.1.1.30
s=TVox 10.12.4-12274-64
c=IN IP4 10.1.1.30
t=0 0
m=audio 12878 RTP/AVP 8 0 3 18 101
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:3 GSM/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=maxptime:150
a=sendrecv

N´ôµIô,E`U
è@@0
û
ÄÄA¬øSIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.1.1.30:5060;received=10.1.1.30;branch=z9hG4bK4d152589
Call-ID: 3cf3bc5550a1319d131eeb530f7deccf@10.1.1.30:5060
From: "Curtoni Claudia" <sip:2505@10.1.1.30>;tag=as0ccf2580
To: <sip:590@10.7.1.251>
CSeq: 102 INVITE
Server: Yeastar S100-30.13.0.15
Content-Length: 0

N´ôµIô,E`
ì@@é
û
ÄÄ±<SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 10.1.1.30:5060;received=10.1.1.30;branch=z9hG4bK4d152589
Call-ID: 3cf3bc5550a1319d131eeb530f7deccf@10.1.1.30:5060
From: "Curtoni Claudia" <sip:2505@10.1.1.30>;tag=as0ccf2580
To: <sip:590@10.7.1.251>;tag=31632239-251c-4dc3-a933-fc5e3797f2b4
CSeq: 102 INVITE
Server: Yeastar S100-30.13.0.15
Reason: Q.850;cause=1
Content-Length: 0

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ûÄÄ¡0ìACK sip:590@10.7.1.251:5060 SIP/2.0
Via: SIP/2.0/UDP 10.1.1.30:5060;branch=z9hG4bK4d152589
Max-Forwards: 70
From: "Curtoni Claudia" <sip:2505@10.1.1.30>;tag=as0ccf2580
To: <sip:590@10.7.1.251:5060>;tag=31632239-251c-4dc3-a933-fc5e3797f2b4
Contact: <sip:2505@10.1.1.30:5060>
Call-ID: 3cf3bc5550a1319d131eeb530f7deccf@10.1.1.30:5060
CSeq: 102 ACK
User-Agent: TVox 10.12.4-12274-64
Content-Length: 0

The problem appeared after the S100 upgrade

Please, give a link to the previous firmware for downgrade, and (if you have) downgrade instructions.

Regards

Mike

Date Votes

10 comments

0

Mike March 11, 2020 12:55

S100 has been reset.

Regards

Mike

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0

Sem March 11, 2020 15:16

Dear Mike,

if you want to downgrade then you can follow this step.

1. go to this website: https://www.yeastar.com/firmware-download/

and right click on bin and copy the link.

past it in address bar and change the firmware version.

and the download should start.

first: http://image.yeastar.com/Yeastardownload/30.13.0.15.bin

after: http://image.yeastar.com/Yeastardownload/30.12.0.9.bin

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Larry Neblett March 12, 2020 12:24

Mike - It is not clear of the reset fixed the issue. However, the response when dial a 5XX from a 2XXX extension was not busy, but a not found.

ÄÄ±<SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 10.1.1.30:5060;received=10.1.1.30;branch=z9hG4bK4d152589
Call-ID: 3cf3bc5550a1319d131eeb530f7deccf@10.1.1.30:5060
From: "Curtoni Claudia" <sip:2505@10.1.1.30>;tag=as0ccf2580
To: <sip:590@10.7.1.251>;tag=31632239-251c-4dc3-a933-fc5e3797f2b4
CSeq: 102 INVITE
Server: Yeastar S100-30.13.0.15
Reason: Q.850;cause=1

This is more likely related to how the inbound routes on the S-PBX with extensions in the 5XX range was set or corrupted in the upgrade.

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Mike March 12, 2020 13:24

S100 was reset and manually configured.

Problem not fixed.

I will downgrade.

If you have instructions for downgrade - I will be grateful for this instruction.

Regards

Mike

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Larry Neblett March 12, 2020 15:02

I believe Sem provided above,

Show screen show of outbound routes with PBX using 2XXX extensions and of inbound routes for PBX with 5XX extensions.

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Mike March 12, 2020 15:53

I have not access to PBX using 2XXX extensions (TVOX).

On PBX with 5XX (S100) are no inbound routes for trunk "Italy".

When I create inbound routes for trunk "Italy", the call successfully arrives at the extension, ring groups ...
But I need the calls to go directly (this worked fine before).

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Larry Neblett March 12, 2020 16:05

Sorry, but I do not understand "directly". Directly from and to what? Your initial indication was that calls from 2XXX to 5XX were not successful as they were reported as "busy".

Kindly show the inbound route screen at the 5XX PBX.

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Mike March 12, 2020 16:27

Directly, from phones 2XXX (Milan) to phones 5XX (Moscow), and from phones 5XX (Moscow) to phones 2XXX (Milan).

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Mike March 12, 2020 17:03

"Directly" like this:

https://support.yeastar.com/hc/en-us/articles/115011266667-How-to-Connect-Two-Yeastar-S-Series-VoIP-PBXs

https://support.yeastar.com/hc/en-us/articles/217965837-How-to-Connect-Two-MyPBX-Together-Via-Peer-to-Peer-Mode-

It says: "Note: For Service Provider mode connection, there’s no need to create inbound routes for MyPBX, the outbound routes for each MyPBX are enough."

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Mike March 13, 2020 09:26

After adding inbond route as there https://help.yeastar.com/en/s-series/topic/intercommunication_between_yeastar_cloud_pbx_and_s300.html , Problem fixed.

Many thanks to Larry Neblett and Sem.

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