I have a S 100
Yealink 42s phones
Anyonymous calls going straight to voicemail
Below Yealink phone set up - Tech support says the phone is sending it there but I dont see why with the setting I have below
I have a S 100
Yealink 42s phones
Anyonymous calls going straight to voicemail
Below Yealink phone set up - Tech support says the phone is sending it there but I dont see why with the setting I have below
UP date here is my Yealink 42 S settings
Here is my Yealink 46 s settings
But when I have caller ID blocked and ring the Yealink 42S it rings - When I route to the Yealink 46S blocked it goes straight to voicmail saying user busy
When I unblock number both work
Greg
UPDATE - Costumer Black listed in her phone problem solved
Hi Gregery, if you might have urgent issue in the future. You could submit the issue to our support. Thanks.
Pixy -
It would be nice if Yeastar would implement cNam rejection in addition to number blackisting. Scammers may send calls using various CIDs, but if they all or any come across as "Anonymous" or "anonymous" as a cNAM, then it would not matter. You could also use a wildcard "*" such that a single entry in a cNAM blacklist of "*nonymous: would block both spellings with a single entry.
The problem with CID blacklisting is that almost anyone can do this to include legitimate numbers and almost no one ever reviews them. This is not to say that this function is not useful, it is, but there is no way to stop callers by cNAM which may be more comprehensive when the same unwanted caller uses different CIDs.