It would be great if linkus was able to communicate with some mysql database but since that will probably not be any time soon it would be great to add ability to open with one click specific web page.
Use is for many different CRM's.
Example would be:
www.example.com/crm/user.php?phone={{caller_number}}
So simple, yet great idea :)
We also have need for this.
Hi Ivan,
Is this use to ask CRM to pop-up the incoming call notification?
Hi Eric,
It is in use to ask CRM who is calling and to open his file when he is calling. When someone calls we can from start know who that person is, did he ordered something and many important info.
One click CRM open should be available across linkus (pop-up, history, while call is active).
For example Live Agent support system have something similar and uses iframe to integrate even without click something. But we will settle with a click to open link.
Also found another problem. I can not even copy live caller id to clipboard in order to check that number in our crm while on call.
Hi Eric Jiang
Any update here?
Good Feature.
Now i use 3rd Party integration with Zopier open url when rining call Incoming (Not free). pop-up my crm display customer detail.
Integrate with Linkus . Plz.
Yes, but Yeastar is ignoring this for far too long. They try to sell High price models S50+ and they do not want to make simple plugin with will just call some CRM page when ringing.
Very disappointing.
Found this solution with many other SIP softphones (zoiper, softphone.pro...).
Here is simple solution how softphone can work:
https://softphone.pro/en/help/screen-pop-up-on-incoming-call-in-web-application
Now i buy Zopier for this. (wait linkus support this)
Yes, I know. But it would still be good for Eric Jiang and Yeastar Support Team to include this asap se we do not have to find 3-rd party solutions.
I agree with you.
Great idea
We need this too.
Please provide it at your next linkus generation.
