13

Linkus: 3-rd party link open contacts

Ivan Golubović

November 27, 2019 18:27

None

Follow

It would be great if linkus was able to communicate with some mysql database but since that will probably not be any time soon it would be great to add ability to open with one click specific web page. 

Use is for many different CRM's.

Example would be:
www.example.com/crm/user.php?phone={{caller_number}}

 

• Facebook
• Twitter
• LinkedIn

13 comments

• 3
  
  Laszlo Szoke December 04, 2019 20:50

  So simple, yet great idea :)
  We also have need for this.

• 0
  
  Eric Jiang December 05, 2019 02:45

  Hi Ivan,

   

  Is this use to ask CRM to pop-up the incoming call notification?

• 0
  
  Ivan Golubović December 05, 2019 09:46

  Hi Eric,

  It is in use to ask CRM who is calling and to open his file when he is calling. When someone calls we can from start know who that person is, did he ordered something and many important info.

  One click CRM open should be available across linkus (pop-up, history, while call is active).

  For example Live Agent support system have something similar and uses iframe to integrate even without click something. But we will settle with a click to open link. 

• 0
  
  Ivan Golubović December 09, 2019 14:25

  Also found another problem. I can not even copy live caller id to clipboard in order to check that number in our crm while on call.

   

• 0
  
  Ivan Golubović December 17, 2019 11:16

  Hi Eric Jiang

  Any update here?

• 2
  
  AMNUAY PINTONG February 04, 2020 06:12

  Good Feature.

  Now i use 3rd Party integration with Zopier open url when rining call Incoming (Not free). pop-up my crm display customer detail.

  Integrate with Linkus . Plz.

• 0
  
  Ivan Golubović May 28, 2020 11:08

  Yes, but Yeastar is ignoring this for far too long. They try to sell High price models S50+ and they do not want to make simple plugin with will just call some CRM page when ringing. 

  Very disappointing. 

• 0
  
  Ivan Golubović May 28, 2020 16:17

  Found this solution with many other SIP softphones (zoiper, softphone.pro...).
  Here is simple solution how softphone can work:
  https://softphone.pro/en/help/screen-pop-up-on-incoming-call-in-web-application

• 1
  
  AMNUAY PINTONG May 29, 2020 01:46

  Now i buy Zopier for this. (wait linkus support this)

• 0
  
  Ivan Golubović May 29, 2020 13:38

  Yes, I know. But it would still be good for Eric Jiang and Yeastar Support Team to include this asap se we do not have to find 3-rd party solutions. 

• 1
  
  AMNUAY PINTONG May 30, 2020 01:28

  I agree with you.

• 1
  
  H S August 02, 2020 16:09

  Great idea
  We need this too.
  Please provide it at your next linkus generation.

• 1
  
  Slavab February 25, 2021 11:26

  We also have need for this.