Would you know what triggers the Linkus app on iOS to keep ringing even though the call was answered on the handset and after the call is hung up?
A client of ours is experiencing the above issue. His extension has a direct dial number. When somebody rings it both his handset and Linkus app rings. However, the Linkus app keeps ringing even when the call is finished.
Below is the info on the client-side:
Cloud PBX version 126.96.36.199
SIP Trunk - Register Trunk type
Linkus app version (iOS) 2.7.9
Linkus Server version 2.4.5
Handset Yealink T42S
Thanks in advance for your help.