Has anyone had success using feature codes on Mobility Extensions? Ultimately I need users to be able to change Time Conditions when calling in from their mobile.
Date
Votes
6 comments
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Larry Neblett Yes. Did you enable the permissions?
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AaronL2 Yes, permissions have been set. The problem I am having is that the user is disconnected as soon as they press *
If it makes any difference the user is at a Auto Attendant when calling in.
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Larry Neblett Cannot do from an IVR (auto-attendent) as only a single digit is acceptable. Try using DISA.
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AaronL2 Thanks, Larry. I did try DISA but it appears that all I could do was make an outbound call there. Documentation for using the DISA feature was pretty hard to come across.
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Larry Neblett I guess I should have thought of it earlier -
Given that the time function must have a permission and said permission must be associated to an extension, it seems that you need to use Linkus, a softphone or a remote hardphone that is registered to the system as an extension to alter the route via dial code.
I even tried setting up a dummy extension with a forward, but it would not allow the * to be entered into the field.
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AaronL2 I was afraid Linkus may be the only option here. Thanks for your help, Larry!
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