Automatically dial a prefix dial-pattern upon picking up a handset

Hi Masters!

we use a MyPBX U520 IP-PBX: in order to make a call outside our office, our staff had to dial 0 as prefix (after picking up handset ) before dialing the telephone number.

is there a way to automatically dial the prefix upon picking up the handset so that the users don't have to dial 0 after picking up the handset?

your response is very deeply appreciated.

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