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HOW TO SETUP OUTBOUND CALLS VIA BRANCHES LINE

METROPC Rey Aspacio

August 05, 2019 03:48

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A good day yeastar,
if our branches can use the line of main ofc to call our client??

pls see picture attached

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5 comments

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  METROPC Rey Aspacio August 05, 2019 03:51

  our branches wants to call thier costumers using main ofc pbx line (since we have 1 line that can call all numbers).
  am my using u100 yeastar. thanks

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  Larry Neblett August 05, 2019 13:15

  See the following as it also discusses how go make calls from PBX A out thru PBX B's trunk.

  https://support.yeastar.com/hc/en-us/articles/115011266667-How-to-Connect-Two-Yeastar-S-Series-VoIP-PBXs

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  METROPC Rey Aspacio August 06, 2019 08:53

  no. that's not what i mean, i already connected with two pbxs. my question is do we call the clients or costumers using the PBX Main ofc.???

   

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  METROPC Rey Aspacio August 06, 2019 08:53

  plz see the images above

   

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  Larry Neblett August 06, 2019 09:50

  I understand that you have linked the PBX together. What you are asking is how a user at PBX A (branch) can make a call using PBX B's trunk (home office)

  As stated, that info is contained in the same document - .

  Making Outbound Calls From PBX_A through PBX_B’s Trunk

  Users in site A and site B can share trunks, we introduce how to share PBX_B’s trunks for users in site A in this section. Similar configuration can be set if you want to share PBX_A’s trunks for users in site B.

  For example, the number of land line or the number of mobile phone in site B are 7-digits numbers, users in site A can use PBX_B’s PSTN trunk or other types of trunk to call the 7-digit numbers, you need to configure as below.

  Step 1. Create an outbound route in PBX_A.

  1. Navigate to Settings > PBX > Call Control > Outbound Route, click Add.
  2. Configure the outbound route as the following figure shows.