Limit number of active agents in a queue


I'm trying to do the following but I cannot find a configuration or a logic to obtain it. Not sure if that's impossible or I'm missing some points.

Let's say I have 4 inbound channels with calls going in a queue. I have a potential of 8 static agents in the office, but I just want to limit 2 of them to be on the phone at the same time.
The reason is to privilege office tasks for the agents avoiding phone calls overload.
At the same time I wish external callers go in the queue and hear a welcome message, instead of rejecting their call.

PBX and phones are:
  Yeastar S20 with latest firmware v.
  Yealink T29G phones

Do you have a suggestion on how to get this?

Thank you very mush in advance.


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