A user-friendly call reporting tool that can produce advanced call metrics reports - Easy Setup only requires PBX URL, User, and Password.
No use of API, AMI or SQL.
Download & Info Link: https://www.tricom.nz/tricomvoip-cdrm
First Release with more reports, integrations & agent monitoring coming soon...
Break down call data, track sales progress, Click the blue links to see more info or check out the tutorial / Knowledgebase section
• Extra Fields - With 48 Fields per phone call.
• Recordings - Simply download 1 or more recorded phone calls with ease. Manage recordings, add notes and play back recordings.
• CDR Search - Search the PBX's CDR log without limitations, print or easily export to Excel
• CDR Reports - Built-in Reports created by CDR Search data.
• Live Dashboard - Live Dashboard with various metrics
• Settings - Customize TricomVoIP to suit your needs, set auto-refresh times, peak periods and Window Style and color
• Integrations - Integrations from TricomVoIP Desktop are coming soon. Such as Contacts