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Linkus Desktop Jabra Headset Integration

Elmar Waldisberg

April 07, 2019 10:13

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Jabra has an middle Software called Jabra Direct (See https://www.jabra.com/software-and-services/jabra-direct ) where I can use the Button and the Status LED on the Headset. 

Can you make some Integration to Linkus, that this also work.
Your Support Answer:

Im afraid currently we don't support it.
Because the integration seems to require invoke the SDK: https://developer.jabra.com/site/global/sdks/windows/index.gsp
Currently we don't have plan to develop the integration.

Please Integrate it in the next Desktop Linkus Version?

Elmar

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5 comments

• 0
  
  Riddhe M April 12, 2019 03:10

  Jabra seems professional for the headset field. Do you use it in a call center or other scenario?

• 1
  
  Elmar Waldisberg April 12, 2019 05:12

  Yes, Jabra is absolutly a professional headset! We are using it in the Small Business Environment, but also have an customer using it in a call center. So it is really well known in our region and a common headset.... I may say it is one of the standard headsets here..... 

• 1
  
  James Newton April 13, 2019 14:54

  I agree with Elmar, we have several Jabra headsets. Being able to use with Linkus and Yealink phones is a big issue for us. Windows 10 Supports most after market Bluetooth headsets and Funtions well with Linkus but Jabra 

• 0
  
  Oliver Langhauser April 30, 2019 15:18

  +1

  Many of our customers uses Jabra Headsets. So currently they use the Counterpath Bria Software because of the behaviour to answer calls directly on the headset.

• 0
  
  Simon Gurner May 02, 2019 04:44

  We use Jabra Evolve bluetooth/usb headsets for all of our IT support engineers who only use softphones on Windows 10.  Previously we've been using 3CX which supports it perfectly on their softphone offering.  Again, our customers also use Jabra headsets as their professional choice.  As a potential reseller/solutions provider these are the little things that make or break a solution and at the moment I'm seeing the 3CX have the edge on their softphone by far, but we want to be here on the Yeastar Journey....