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Shorter Auto CLIP Recorder Keep Time

Rottigni Angelo

March 13, 2019 11:02

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Is it possible to add shorter times on the AutoCLIP "Recorded Keep Time" listbox for S Series PBX?

I'd like to be able to choose 1 hour if possible.

Best regards.

A

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3 comments

• 0
  
  amber April 17, 2019 09:20

  Hi Rottigni,

  The current shortest record keep time is 8 hours. 

  May I know why you need shorter record keep time, for example 1 hour? 
  Please describe your use scenario more detail.
  
  

• 0
  
  Rottigni Angelo October 21, 2019 07:35

  Hi Amber,

  our use scenario is:

  1) Our user calls an external number that is unavailable

  2) The user is likely to stay at his extension for 1 hour, but he may go away later

  3) If the external number calls back after more than 1 hour, it is redirected to the original caller that may have gone away, so it cannot find anyone (we choose to overflow the call to a voicemail)

  I hope to have clarified the situation and I think it is quite an easy feature to modify.

   

  Best regards.
  A

• 0
  
  Doverli Coran January 22, 2020 18:23

  Hi, I need to reduce the record keep time to 30 minutos.

  Can the necessary modification be made?