Hi everyone,
I don't know if this is possible with Cloud PBX. I'm just saying it out loud since one of our clients asked for it.
Is it possible to divert calls to a mobile phone when there is a network failure? My client needs it as a failover solution.
Because at the moment, I can only do it manually from the inbound route and direct it to a phantom extension that is configured to transfer calls always to a mobile number.
Thanks very much for your contribution.
Not sure, I know some SIP trunk providers do this when the trunk becomes unregistered if the network goes down the trunk may go down then forward to someones cell
Greg
It depends, are you speaking of when the network between the PBX and phones or the network between the PBX and provider are down?
If between the PBX and provider, then the forward would have to be done by the provider as Gregery points out.
If between the PBX and phones, then not really as an automated function that the PBX knows the link is down to the phone is based upon registrations not being kept or INVITES not being responded to in which case voice mail is probably set, but you could look at the various forwarding options the PBX offers for each extension. You might also look at Linkus and the mobility features.
Unified Communications
