Call loss

Abelaguilar

February 11, 2019 21:12

None

Seems like after about 3 minutes outbound calls are terminated. I made sure to delete any restrictions on the outbound restrictions tab under call control, however, its still occuring.

Any suggestions where else to check?

Date Votes

7 comments

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Larry Neblett February 11, 2019 21:32

What kind of trunk?

Look at General settings, max call duration. You may need to do a Ethernet capture to get more detail.

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Abelaguilar February 11, 2019 22:07

Thank you . . I sent the pcap to the helpdesk.

Trunk is 4 FXO's. and one sip.us as backup.

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Riddhe M February 12, 2019 05:28

It's better to confirm which trunk is having the issue to narrow the reasons. The system log enable with SIP debug level would be nice to help analyze the issue.

Also you might share the how is going with the Yeastar support.

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Abelaguilar February 12, 2019 17:38

How do I attach the asterisk CLI text file here?

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Abelaguilar February 12, 2019 21:00

Just as an update, I discovered that I am only dopping calls on the FXO ports not on the Sip.us trunk. and its always at about the 2-3 minute mark.

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Abelaguilar February 12, 2019 21:57

update: I was able to solve the issue with tech support.

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Larry Neblett February 13, 2019 11:27

You might post the solution so that others with the same issue can benefit from your experience.

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