Hello dears,
i need to configure incoming call and show caller id and related data of this caller.
when customer call i want show window with name and relative address.
the address are in conctacts list and will be write manually each time that i get new usual customer.
The service it's for pizza service, next time that the customer recall the shop i will show window with complete address, without ask it again.
How to configure or set this, it's possible with google or others?
Thank you more
I think you need a CRM, this sounds like a CRM integrate with phone system feature.
As I know, Yeastar Linkus supports for integrate with CRM and support some of the features you mentioned, never tested before, not sure if it would meet your needs. Take below link for reference:
Hello dear Oscar, ok i will verify it. thank you
The number of integrations is small, but seemingly growing. Here is the one that appears to be supported by the S PBX at this time-
https://www.yeastar.com/?s=sugar&lang=en
If you use Linkus, you might be able to use:
However the S20 is a small system and Salesforce and Dynamics are likely not in the price range as these are meant more so for large scale to enterprise size deployments
I think you could try to use the api of Yeastar to develop your own function.
https://help.yeastar.com/en/s-series-developer/api/api_ringing.html
The idea is to develop a software on a computer connected with a monitor.
Get the customer address in your database associated with caller ID. When there is incoming call, the caller id would display on the monitor.
Hello Larry and Riddhe,
thank you for your reply, i choose the solution with google contact and Linkus.
work fine, but i have a big problem with integration with google contact and linkus.
when i restart the computer, the connection by google contact and linkus not work,
every windows restart i need to open linkus go in menu -> integration Crm -> google contact and get request authorization for google application.
what do you think about this problem?
Than you for your reply.
Alberto
Microsoft Teams Integration
Hikvision Intercom Integration
ISDN Switch-off Migration
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