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Exit Voicemail once it picks up

Gregery Armbrust

January 14, 2019 02:13

Answered

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Anyway once the call goes to voicemail the user can dial an extension and get kicked out example

 

Caller dials ext 250 - user doesn't answer - goes to voicemail - customer dials 0 (or another extension) to find someone els.

I no other PBX have this option can the Yeastar S50 do it?

 

Thanks

 

 

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2 comments

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  Larry Neblett January 14, 2019 12:10

  Yes in a way. 

   

  In PBX, General, Voice Mail, there is a setting named "Operator breakout from voice mail". Enabling this will allow a caller to press "0" and once done, the system will forward the call out of VM and re-direct to an IVR. You will need to create the IVR with the desired options or merely set the IVR with no options and with a 1 second timeout and no repeats and then in the key press area, set a destination on the timeout of where you want the call to go. 

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  Gregery Armbrust January 14, 2019 13:21

  Thanks Larry that will work. Will set up and test today

   

  Greg