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Tone for calling out of bussiness hours

T Hladikova

November 27, 2018 13:54

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Hello,

I need your help. In our company we have MyPBX-SOHO V4 and we need to add new tone for calling out of bussiness hours. Where can I to set up it?

I'm in a card "PBX", where in the left column I choose "Audio settings" and in the "Custom prompts" I upload this tones for the test. It's working well. But what next?

How can I add this tone for one extension? Where does it do? I think, it is in "Ring groups", but I'm not sure.

I hope for your help and thank you so much.

Have a nice day :)

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1 comment

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  Oscar Colka November 28, 2018 10:11

  Do you want to play an audio file when there is incoming calls during non-business hours?

  If yes, you can setup the audio in IVR setting page. And route the incoming calls to the specific IVR.