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*75+queue number not working.

Ron Romano

September 13, 2018 13:17

None

Is anyone else experiencing this?

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7 comments

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Oscar Colka September 13, 2018 13:19

How do you test and how do you confirm it doesn't work?

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Ron Romano September 13, 2018 13:24

I dial it, or put it on a blf key. Yealink phone comes back as not found.

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Oscar Colka September 13, 2018 13:24

After you finish dialing *75 + queue number, do you hear anything like "Agent Login, Goodbye or Agent log out, Goodbye"?

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Ron Romano September 13, 2018 13:26

No just error tone.

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Oscar Colka September 13, 2018 13:26

OK, which product do you have this issue and the firmware version?

Share your asterisk CLI logs if possible.

https://support.yeastar.com/hc/en-us/articles/115004185167-How-to-Capture-Asterisk-CLI-Logs-for-Yeasatr-S-Series-VoIP-PBX

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Ron Romano September 13, 2018 13:30

Ok will try and do that today sometime. Thanks.

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Wayne September 25, 2018 15:15

I think we're good Mr. Rromano, it is about your customized scripts which overwrite the new dialplan of the Queue. :)

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