Is there a feature in yeastar where a call will be diverted to the second PSTN line when the first is busy
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2 comments
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Oscar Colka Yes, this is possible. See below screenshot as an example:
If PSTN trunk FXO2-3 is busy, the call will be route out through PSTN trunk FXO2-4.
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Jonathan This would be an exchange line feature.In the UK it would be customer controlled divert which is a feature you need to add to the line
To divert any calls you don't manage to answer within 15 seconds dial: *61*(phone number you want to divert to)#
By the sounds of it you'll need the following.To divert calls when your phone is engaged dial: *67*(phone number you want to divert to)#
Bare in mind the cost of the diverted call.
However if you have a multiline the lines do this automatically.
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