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Divert Call to another PSTN Line when first PSTN is busy

ytse jam

September 10, 2018 18:14

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Is there a feature in yeastar where a call will be diverted to the second PSTN line when the first is busy

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2 comments

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  Oscar Colka September 11, 2018 00:51

  Yes, this is possible. See below screenshot as an example:

  

  If PSTN trunk FXO2-3 is busy, the call will be route out through PSTN trunk FXO2-4.

• 0
  
  Jonathan November 16, 2018 22:50

  This would be an exchange line feature.In the UK it would be customer controlled divert which is a feature you need to add to the line

  To divert any calls you don't manage to answer within 15 seconds dial: *61*(phone number you want to divert to)#

  By the sounds of it you'll need the following.To divert calls when your phone is engaged dial: *67*(phone number you want to divert to)#

  Bare in mind the cost of the diverted call.

  However if you have a multiline the lines do this automatically.